Watch the eCW Podcast to hear eClinicalWorks customers and industry experts discuss how healthcare IT helps deliver integrated care. Join us for inspiration to transform your organization!

In this edition of the eCW Podcast, we talk with David Uptagrafft, Director of Operations at Innova Primary Care. He discusses how eClinicalWorks® Population Health tools such as eBO® and the eClinicalWorks Chronic Care Management solution have helped Innova accurately track physician performance and outperform many larger organizations’ quality metrics.

Direct download: Innova_Podcast_AUDIO.mp3
Category:general -- posted at: 3:39pm EDT

When entries in providers’ Progress Notes don’t match standard abbreviations in the medication database, uncoded allergies can arise. Such uncoded allergies will not trigger drug allergy alerts, which can lead to patient safety issues. eClinicalWorks has developed a mapping tool to automatically convert uncoded allergies to coded allergies, helping providers handle them properly. In this edition of the eClinicalWorks Podcast, Chief Medical Information Officer Dr. Brian Jacobs explains what uncoded allergies are, how they arise, and how the EHR is helping doctors eliminate them. From penicillin and sulfa drugs to herbal remedies, vitamins, and everything in between, eClinicalWorks is having the last word — and the last abbreviations! — in patient safety.

Direct download: Patient_Safety_-_Uncoded_Allergies_v3_MK.mp3
Category:general -- posted at: 8:19am EDT

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.

 

In this edition of the eCW Podcast, we hear how Wesley Community and Health Centers in Phoenix, Arizona, a Federally Qualified Health Center, uses eClinicalWorks® to focus on Social Determinants of Health to improve care to it is patients. Wesley also interacts with Aunt Bertha, the nation’s leading referral platform for social services, to connect people seeking help with verified social care providers in their communities.

 

Tune in now for our National Health Center Week 2021 Podcast Series!

Direct download: eCW_Podcast_Wesley_Community__Health_Centers.mp3
Category:general -- posted at: 12:24pm EDT

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.

 

In this edition of the eCW Podcast, Lizbeth Cobb, Manager of HR Optimization at Mountain Park Health Center in Phoenix, Arizona, explains how the practice has used contactless check-in, online booking, and post-visit surveys to increase convenience for patients, reduce no-shows, and promote healthier medical outcomes.

 

Tune in now for our National Health Center Week 2021 Podcast Series!

Direct download: eCW_Podcast_Mountain_Park_Health_Center.mp3
Category:general -- posted at: 12:21pm EDT

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.

 

In this edition of the eCW Podcast, Kirsty Gutierrez, Vice President of Health Center Services at Metro Inclusive Health in St. Petersburg, Florida, explains how her practice has used healow TeleVisits and hello2healow™ to reduce no-shows and expand access to care for the LGBTQ+ community throughout the COVID-19 pandemic.

 

Tune in now for our National Health Center Week 2021 Podcast Series!

Direct download: eCW_Podcast_Metro_Health_Center.mp3
Category:general -- posted at: 12:19pm EDT

In this edition of the eCW Podcast, host Brian Saal and Marzia Fatima, from the Business Development and Enterprise Strategy Group at eClinicalWorks, explore key features of the eClinicalWorks EHR — including some innovations and several existing but sometimes overlooked tools. They focus on how these features can help medical practices of all sizes and specialties streamline their front-office workflows, concentrate their efforts on direct patient care, and promote better medical outcomes.

Direct download: Improving_Front-Office_Workflows_With_eClinicalWorks_AUDIO.mp3
Category:general -- posted at: 1:57pm EDT

This edition of the eCW Podcast examines how better patient experiences and better patient outcomes are both the product of more effective use of Population Health solutions. When providers use these solutions for their patients with chronic conditions, those transitioning among care settings, and those in need of behavioral health services, the result can be more unified and holistic care and better outcomes.

Direct download: CMM_Theme_Podcast_FINAL_AUDIO.mp3
Category:general -- posted at: 11:34pm EDT

New options such as visit-type charges, service authorization requests, and an option to designate no-show appointment charges are making the eClinicalWorks® billing software even better. This edition of the eCW Podcast explores all that and some tried-and-true options practices won’t want to overlook.
 
Direct download: 11.52_Billing_Podcast_FINAL_AUDIO.mp3
Category:RCM -- posted at: 3:14pm EDT

Following up on your patients’ referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.

Direct download: Back_to_Basics_Better_Referral_Management_FINAL_AUDIO_1.mp3
Category:general -- posted at: 5:24pm EDT

Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily documentation of patient care.

Direct download: 1152_Podcast_FINAL_AUDIO.mp3
Category:general -- posted at: 10:01am EDT

Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE Medical Clinic, a 28-provider group with four locations throughout central and southern Arkansas.

Direct download: eclinical_TylerG_Podcast_06.mp3
Category:general -- posted at: 10:46am EDT

If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia’s Dekalb Pediatric Associates wasn’t taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and healow®, including online booking, telehealth, and contactless check-in, they have both ensured continuity of care throughout the pandemic and helped further empower families.

Direct download: Dekalb_Podcast_v5_AUDIO.mp3
Category:general -- posted at: 7:35am EDT

The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.

Direct download: VAMS_Podcast_-_Morgan_Vines-v6-AUDIO.mp3
Category:general -- posted at: 8:00am EDT

Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the expectations of their 8,800 patients.

Direct download: PODCAST_-_Ruth_Murphy_Internists_Associates_FINAL_AUDIO_2.mp3
Category:general -- posted at: 10:26am EDT

At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where they can get COVID-19 vaccines. eClinicalWorks Scribe® has made mobile documentation a breeze, and Kiosk means better previsit planning and an end to the clipboard questionnaires dreaded by patients and providers alike!

Direct download: pod-dr-lecroy-lighthouse-family-medicine-full-audio.mp3
Category:general -- posted at: 6:51am EDT

Wearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals, clinics, and payers. In this edition of the eClinicalWorks Podcast, Melissa Alexander explains how the healow app integrates with a growing array of wearable health devices, from blood pressure cuffs and health monitors to glucometers and scales — and how information from such devices quickly becomes a useful part of the patient’s health history. 

Direct download: one-patient-one-record-wearables-final-audio.mp3
Category:general -- posted at: 8:56am EDT

As healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims and meet reporting requirements. As Frank Vo explains, healow Insights empowers payers and providers alike, providing for discrete EHR data, point-of-care alerts, and faster medical record retrieval. Payers and providers alike can now enjoy a full encrypted and secure solution for their data exchange needs. 

Direct download: pod-one-patient-one-record-healow-insights-final-V2-audio.mp3
Category:general -- posted at: 8:53am EDT

Effective interoperability has long been sought as the “holy grail” to improving healthcare. From a once-elusive goal, interoperability is now within reach of physicians everywhere thanks to the growing strength of nationwide networks, including Commonwealth® Health Alliance and Carequality. Hussie Elhaj, a member of the Business Development and Enterprise Strategy Team, explains how eClinicalWorks practices now exchange an astounding 2.5 million patient records each day, meaning providers have the most complete and up-to-date clinical data to guide better medical decision-making. 

Direct download: pod-one-patient-one-record-prisma-final-audio.mp3
Category:general -- posted at: 8:50am EDT

Listen to CEO William Kurtycz explain how Hyndman Area Health Center used eClinicalWorks Business Optimizer (eBO®) and the eClinicalWorks® Chronic Care Management module to close gaps in care and improve quality measures. Training and support teams from eClinicalWorks helped get the practice set up and running, enabling them to take full advantage of the capabilities of the eClinicalWorks EHR and integrated Population Health tools.

Direct download: PODCAST-_William_Kurtycz_-_Hyndman_Area_Health_Center_FINAL_AUDIO.mp3
Category:general -- posted at: 8:09am EDT

Hear how Michelle Hurtt was able to leverage multiple tools from eClinicalWorks® and measure and track their effectiveness. Kiosk and Messenger Campaigns have helped create a more efficient front office workflow for Allied Physicians of Michiana. Listen as Michelle Hurtt explains how both HEDIS® and eBO® analytics were used to track and display results.

Direct download: PodcastMichelle_Hurtt_-_Allied_Physicians_of_Michiana_FINAL_AUDIO.mp3
Category:general -- posted at: 8:25am EDT

Dr. Steven Lamie discusses how healow TeleVisits™ and the CCM module have reshaped the Chronic Care Management program at the Thirlby Clinic. He explains how they have recently adopted healow CHECK-IN™ and healow® Open Access® into their workflow to create a more efficient process for their patients.

Direct download: PODCAST-_Dr._Steven_Lamie_Thirbly_Clinic_FINAL_AUDIO.mp3
Category:general -- posted at: 8:57am EDT

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