Watch the eCW Podcast to hear eClinicalWorks customers and industry experts discuss how healthcare IT helps deliver integrated care. Join us for inspiration to transform your organization!

Palmer College of Chiropractic Clinics needed a flexible and integrated EHR system. They wanted one system, one database, and one patient record and eClinicalWorks was the answer. After switching to eClinicalWorks, they used data to standardize their workflows and improve internal processes for patients, students, and providers.

Direct download: Palmer_College_of_Chiropractic_Clinics_AUDIO.mp3
Category:general -- posted at: 10:27am EDT

In this edition of the eClinicalWorks Podcast, Compass Medical explains how they use eClinicalWorks templates and Order Sets to create a workflow to identify and screen patients at risk for lung cancer. Nearly 3,000 patients have been screened thus far, with numerous cases of early-stage cancer detected and treated.

Direct download: Compass_Medical_Podcast_AUDIO.mp3
Category:general -- posted at: 4:41pm EDT

Nestled in a remote part of the Rocky Mountains, the Telluride Medical Center is 65 miles from the nearest hospital and faces a unique set of challenges in providing care to a community of 5,000 people that can increase to 25,000 or more during the height of ski season. In this live edition of the eCW Podcast, Practice Manager Paula Scheidegger, RN, and Kathryn Beck, RN, discuss how they use the eClinicalWorks EHR and Population Health tools to meet the challenges of daily documentation, improve the continuity of care, and obtain the visibility they need, from the practice level, to care teams, to individual patients.

Direct download: NC19_Telluride_Medical_Center_Podcast_AUDIO.mp3
Category:general -- posted at: 1:46pm EDT

Eagle Physicians and Associates has always been committed to obtaining complete patient information to guide medical decision-making. With the rise of nationwide interoperability networks, Dr. Robert Fried has taken a leading role in helping shape systems that can ensure maximum visibility of each patient's record. Today's interoperability solutions are meeting that goal in ways that cost less — in time and money — than the point-to-point interfaces of old.

Direct download: Eagle_Physicians_Interoperability_Final_AUDIO.mp3
Category:general -- posted at: 10:50am EDT

North Carolina's Eagle Physicians and Associates have taken a leading role in developing a culture of patient safety, working both within the eClinicalWorks EHR and with an advisory group of physicians and pharmacists to develop and implement ever stronger guidelines for safe use of EHR technology.

Direct download: Eagle_Physicians_Patient_Safety_Final_AUDIO.mp3
Category:general -- posted at: 9:46am EDT

When MMR Healthcare started using Transition Care Management from eClinicalWorks, they learned the chronic heart failure, falls, and influenza were the leading causes for hospital readmissions among their patients. With unified dashboards to keep all providers informed about each case, they have improved compliance with follow-up appointments, helped patients with their medications, improved patient education around diet and lifestyles, and reduced their hospital readmission rate down to 10-12%, well below the national average of 18%.

Direct download: MMRHealthcare_TCM_Podcast_AUDIO.mp3
Category:general -- posted at: 9:34am EDT

For Dr. Martha R. Rodriguez, Hierarchical Condition Category (HCC) coding is really a language of its own, and one that today’s practices must learn in order to effectively deliver quality care and manage their budgets. The HCC module from eClinicalWorks has helped her practice more accurately risk-stratify patients, leading to better care. Providers at MMR Healthcare are thinking differently than before, and speaking a common healthcare language — with dramatically improved results.

Direct download: MMRHealthcare_Risk_Stratification_Podcast_AUDIO.mp3
Category:general -- posted at: 9:32am EDT

While MMR Healthcare had always provided chronic care, in 2014 they begun using the CCM module from eClinicalWorks. They partnered with a local pharmacy college, increased contact with vulnerable patients in-between visits, and avoided unnecessary hospitalizations and readmissions. While few patients with chronic illnesses are cured of them, the CCM program has helped educate patients, keep them in closer touch with the practice, and improved their quality of life.

Direct download: MMRHealthcare_CCM_Podcast_AUDIO.mp3
Category:general -- posted at: 9:31am EDT

Dr. Martha R. Rodriguez used to have data nightmares every time her practice was inundated with lists from insurers showing gaps in patient care. Since using the HEDIS module and dashboard from eClinicalWorks, her practice now has templates that can work with real-time data to proactively close those gaps in care. Plus, knowing which patients need which tests allows them to easily create Messenger campaigns for more effective patient outreach.

Direct download: MMRHealthcare_HEDIS_Podcast_AUDIO.mp3
Category:general -- posted at: 9:29am EDT

The eClinicalWorks EHR is a powerful tool for transforming any medical practice, but too often practices don't take full advantage of all that eClinicalWorks has to offer. With Optimization Services, providers get the on-site training they need to maximize the utility and value of their healthcare IT. The tools are all there — our experts can help you make full use of them.

Direct download: Optimization_Services_Podcast_AUDIO.mp3
Category:general -- posted at: 3:12pm EDT

Patients are most vulnerable when transitioning from an acute care setting back to their primary care provider and home. Reducing readmissions requires proactive management of patients — reconciling medications, ensuring the home setting is safe, and keeping in close contact with the patient. With Transition Care Management from eClinicalWorks, Adult Medicine of Lake County is tracking patients in real time, getting actionable data at the point of care, and lowering readmission rates.

Direct download: Adult_Medicine_of_Lake_County_TCM_Podcast_AUDIO.mp3
Category:general -- posted at: 3:15pm EDT

Accurate risk-stratification is essential for any practice to succeed with value-based care. Adult Medicine of Lake County enjoys high HEDIS® scores — which both reflects quality care delivery and has given them leverage in negotiating managed-care contracts. The practice no longer waits weeks for patient data and can better track their snowbird patients in-between appointments. Better data means better tracking, leading to higher reimbursements and the ability to expand service to their patient population.

Direct download: Adult_Medicine_of_Lake_County_HEDIS_Podcast_AUDIO.mp3
Category:general -- posted at: 3:13pm EDT

Adult Medicine of Lake County has taken the guesswork out of coding by implementing Hierarchical Condition Category (HCC) coding for all patient visits. More accurate patient information supports quality care. With all six of the practice’s providers having ready access to a list of care gaps for each patient, the encounter is more productive, and Adult Medicine is eliminating that end-of-the-year rush to close gaps in care. At the same time, better coding helps support higher reimbursements.

Direct download: Adult_Medicine_of_Lake_County_HCC_Podcast_AUDIO.mp3
Category:general -- posted at: 3:11pm EDT

With Chronic Care Management from eClinicalWorks, Adult Medicine of Lake County went from zero CCM patients to 800+ in 10 months. They are addressing patients’ needs beyond periodic, 15-minute appointments. CCM coordinators stay in touch with patients, building real relationships. Clinical staff enjoy better visibility into patient cases. Many patients who would previously have been hospitalized are now treated at a walk-in clinic. And compliance and patient satisfaction rates have skyrocketed.

Direct download: Adult_Medicine_of_Lake_County_CCM_Podcast_AUDIO_V2.mp3
Category:general -- posted at: 3:07pm EDT

Adult Medicine of Lake County, serving a largely geriatric population in a rural area north of Orlando, Florida, has successfully implemented interoperability solutions through eClinicalWorks. Exchanging patient data and tracking each patient’s history have been key factors in providing high-quality care to their patients, who include many seasonal residents; controlling costs by improving visibility and thus reducing redundant and unnecessary tests; and even deterring patients who may be seeking an office visit solely to obtain an opioid prescription.

Direct download: Sunday_Interoperability_Adult_Medicine_of_Lake_County_AUDIO.mp3
Category:general -- posted at: 9:49am EDT

As a relatively new and fast-growing Federally Qualified Health Center, Centerpoint Health of Ohio needed to find ways to ensure that they were properly coordinating the arrays of health services they offer, including medical, dental, pediatrics, behavioral, and OB/GYN services. With the help of eClinicalWorks, the health center has access to the analytical tools they need to ensure they are providing high-quality care and closing gaps in care — and have achieved recognition as a Patient-Centered Medical Home.

Direct download: Sunday_PCMH_Centerpoint_Health_Audio.mp3
Category:general -- posted at: 10:34am EDT

At the 2018 National Conference in Nashville, Tennessee, eClinicalWorks’ Brian Saal sat down with Jose Rocha, director of Neurosciences Corporation in Florida, to find out how First Choice Neurology’s many providers are using interoperability solutions to reduce costs and improve the continuity of care across dozens of practice locations. Now, with eClinicalWorks, the latest patient records are just a few clicks away — promoting better quality care and lowering the risk of physician burnout.

Direct download: Audio.mp3
Category:general -- posted at: 12:50pm EDT